Shipping policy

At The Aviary Skincare Studio, we prioritise swift and reliable delivery to ensure your products reach you in a timely manner. We utilise trusted courier services for all shipments.

In-stock products:

Items that are currently in stock will be processed and shipped immediately upon order confirmation. You can expect your package to arrive at your doorstep within 2-3 days.

Back-ordered products:

For products that are on backorder, we will promptly place an order with our suppliers upon receiving your purchase request. Once the items become available, they will be shipped directly to you within 3-5 days.

Please note that courier services may have varying lead times, and while we strive to minimise delays, we are not in control of their operations. Rest assured, we strive to keep you informed every step of the way and aim for a seamless delivery experience. You may track your order on our site here, and if you have any questions or concerns regarding shipping, feel free to reach out to our team for assistance.